Terms of service
Terms and Conditions
You are browsing the website of NordecoHK International Limited ("Nordeco" or "we"). By accessing or using this website or any related services ("Services"), you agree to comply with the following terms of service and any other regulations mentioned on this website (collectively, the "Terms of Service"). Your use of the Services, such as placing orders on this website, signifies your agreement to all the Terms of Service. This agreement does not acknowledge any relationship between you and Nordeco (partnership, collaboration, employment, or otherwise). This agreement does not grant you the status of a representative of Nordeco. Nordeco reserves the right to change this website, related policies and agreements, privacy policies, and these Terms of Service at any time. You should regularly visit this website to review updates or changes to the aforementioned policies, agreements, privacy policies, and Terms of Service.
Registration
You need to register an account to access certain services provided by this website. Registering an account signifies your agreement to provide accurate, up-to-date, and complete personal information in all aspects. For further information on how we use your personal data, please refer to our privacy policy. Individuals under the age of 18 must make their parents or guardians aware of Nordeco's privacy policy before registering and using this website and services. Nordeco reserves the right to accept orders only from individuals aged 18 and above. Your use of this website signifies your agreement to be responsible for all activities carried out under your account. You are responsible for safeguarding the security of your account and password. If you feel or suspect that someone has misused or used your account without authorization, please contact us immediately.
Prohibited Activities and Violations
If your account engages in activities including but not limited to the following, we may take appropriate action against your account:
- Using any technology to hide the use of multiple accounts or disrupt any of our services;
- Messages containing racial and ethnic intolerance;
- Sending or promoting any spam messages;
- Impersonating others or providing any false information.
Nordeco reserves the right to terminate any account at its discretion. In such a case, we will email you regarding the termination of your account.
Intellectual Property
All software and content of Nordeco (defined as, or including any text, audio or music, videos, images, photographs, and graphics) are intellectual property works of Nordeco and are protected by intellectual property, copyright laws, and international treaty provisions. This website is for personal and non-commercial use only. Content can only be used for non-personal and/or non-commercial purposes with explicit authorization from Nordeco and/or its third-party licensors. Content of this website cannot be published, copied, distributed, sold, or licensed without prior consent or authorization from Nordeco. Any unauthorized action may result in civil consequences or criminal penalties. Nordeco reserves the right to revoke or modify any service without notice. We are not responsible for any inability to use this website for any reason at any time or for any period.
Third-Party Links
This website may contain other websites or resources not managed or prepared by Nordeco. We do not control these websites and resources, therefore we are not responsible for any losses, damages, or claims arising from or related to the use of these websites and resources. Nordeco is not responsible for the content and accuracy of any content outside of this website. Users accessing websites or resources outside of this website do so at their own risk and are subject to the respective terms of use and service of those websites.
Qualifications for Purchases
To shop at Nordeco, you must meet the following conditions:
- Be 18 years of age or older;
- Have a valid credit card or debit card issued by a licensed bank accepted by Nordeco as a payment method, or have a valid PayPal account;
- Ensure that the personal and payment information you provide is valid and correct (including email address, full name, telephone number, billing information, and other information requested by this website).
By ordering goods on this website, you authorize Nordeco to charge your credit/debit card or PayPal account for the amount of the total order. You also explicitly authorize us to use the personal information you provide for appropriate anti-fraud checks, such as credit checks, and to send or obtain information about you from third parties when necessary. Third parties include but are not limited to credit reference agencies or anti-fraud agencies, which may hold information about you. For more information on how we use personal data, please refer to our privacy policy. All orders are subject to warehouse availability and confirmation of the order price. Items in the shopping cart are not reserved and may be purchased by other customers. This website is for personal use only. Customers are not allowed to purchase items from this website for resale or business development purposes.
Product Descriptions
Nordeco will make every effort to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date, and error-free. If you feel that the products provided by Nordeco do not match the description, please refer to our return policy.
Prices
The prices displayed on this website are in Hong Kong dollars. Unless there is an obvious error, your order acceptance represents your agreement to pay the price displayed on this website. We strive to ensure that all prices displayed on this website are accurate, but we cannot guarantee that all prices are error-free and reserve the right to correct any errors. If we find any errors in the prices of products you have ordered, we will notify you as soon as possible, and you can choose to confirm or cancel the order. If we cannot contact you, we will treat the order as canceled. If your credit/debit card is not in Hong Kong dollars, the final charge will be calculated in your account currency by your issuing bank based on the applicable exchange rate on the day of processing the transaction.
Payment
We accept payments from customers via Visa, MasterCard, PayPal, and Stripe. By using the above-mentioned credit cards/debit cards and online payment methods, you confirm that you are the holder of the credit card/debit card or PayPal/Stripe account or have been authorized by the holder to use it. If your credit/debit card issuing institution refuses to authorize payment to Nordeco, we will not be responsible for any delays or stoppages in delivery. Our transaction process complies with strict international security standards set by the payment card industry, providing you with a secure and protected shopping experience. If you have registered an account on this website and decide to store credit card information with us, your data will be fully encrypted and used only for processing transactions you initiate, securely stored in our system. Except in cases of our negligence, we are not responsible for any losses you may incur if any third party gains unauthorized access to the information you provided when using our services.
Order Acceptance
When you enter personal information, payment information, and submit an order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not represent acceptance of the order. When we email you to confirm that the goods have been dispatched, it means that your order has been accepted, and the contract between you and Nordeco is completed. Only the goods listed in the confirmation email sent when the goods are dispatched are included in the contract. Nordeco reserves the right to decide not to accept orders for any
reason. Reasons include but are not limited to the following:
- The goods you ordered are out of stock, or they have not met our quality standards, or one or more of the ordered goods have been withdrawn due to delivery restrictions;
- We find errors in price or product descriptions;
- We cannot obtain payment authorization;
- You do not meet the purchasing qualifications listed in the Terms of Service.
If there are any issues with your order, our customer service team will contact you as soon as possible.
Delivery and Pickup
When you place an order online, you will receive an estimated delivery time. The Nordeco team will do its best to complete delivery within the estimated time, but we cannot guarantee that the goods will be delivered to you within the estimated time. Each order from Nordeco is insured during the shipping process until the goods are delivered to you or picked up. When picking up the goods, you need to sign to confirm receipt of the product. After signing, you assume responsibility for the goods. If the recipient or collector is not the original purchaser, you accept the signature confirmation of delivery by the aforementioned person as evidence of delivery and acknowledge that Nordeco has completed your order, while accepting the transfer of responsibility. Nordeco reserves the right to update delivery policies without prior notice. For more information on delivery methods, fees, and shipping details, please refer to the delivery service.
Returns
Nordeco aims to provide you with the best online shopping experience, so we have a free, no-questions-asked return policy. If for any reason you are not completely satisfied with the goods, you can return them and receive a full refund. i) Customers can return the goods within 14 days of receiving them; ii) Returned goods must be in their original condition: unworn/unused, placed in the original brand packaging box and bag undamaged, and all tags and price tags intact. For details on the return process, please refer to the return policy.
Your Rights
These Terms of Service do not affect your rights under the laws of the Hong Kong Special Administrative Region.
Liability
The opinions expressed by designers, companies, or third parties selling products on this website to any media are purely their personal opinions. Nordeco is not responsible for any such opinions, and they do not necessarily reflect the views of our company. Nordeco does not guarantee that the use of this website and services is error-free, nor does it guarantee that this website or servers supporting this website are free from viruses or other harmful components. We recommend that all users of this website ensure they have installed the latest software, including antivirus software. Certain events may occur beyond our reasonable control, such as severe weather. In such cases, Nordeco will do its best to maintain services, but we are not responsible for any failure to meet the Terms of Service.
Indemnification and Waiver
You agree to indemnify and hold us harmless and agree to compensate us for all liabilities, claims, costs, damages, and losses arising from or related to any violation of the Terms of Service by you, including attorney's fees. This includes any actions taken by others who use your account to access this website, whether or not you have taken action or failed to take action in relation to your account.
Complaints
We have a complaint handling procedure to resolve disputes promptly when they arise. If you have any complaints or comments related to orders, please contact our customer service team.
Governing Law and Jurisdiction
These Terms of Service, as well as all our policies and procedures, are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. In case of any disputes or claims related to these Terms of Service, the relevant courts of the Hong Kong Special Administrative Region government shall have exclusive jurisdiction.
You are browsing the website of NordecoHK International Limited ("Nordeco" or "we"). By accessing or using this website or any related services ("Services"), you agree to comply with the following terms of service and any other regulations mentioned on this website (collectively, the "Terms of Service"). Your use of the Services, such as placing orders on this website, signifies your agreement to all the Terms of Service. This agreement does not acknowledge any relationship between you and Nordeco (partnership, collaboration, employment, or otherwise). This agreement does not grant you the status of a representative of Nordeco. Nordeco reserves the right to change this website, related policies and agreements, privacy policies, and these Terms of Service at any time. You should regularly visit this website to review updates or changes to the aforementioned policies, agreements, privacy policies, and Terms of Service.
Registration
You need to register an account to access certain services provided by this website. Registering an account signifies your agreement to provide accurate, up-to-date, and complete personal information in all aspects. For further information on how we use your personal data, please refer to our privacy policy. Individuals under the age of 18 must make their parents or guardians aware of Nordeco's privacy policy before registering and using this website and services. Nordeco reserves the right to accept orders only from individuals aged 18 and above. Your use of this website signifies your agreement to be responsible for all activities carried out under your account. You are responsible for safeguarding the security of your account and password. If you feel or suspect that someone has misused or used your account without authorization, please contact us immediately.
Prohibited Activities and Violations
If your account engages in activities including but not limited to the following, we may take appropriate action against your account:
- Using any technology to hide the use of multiple accounts or disrupt any of our services;
- Messages containing racial and ethnic intolerance;
- Sending or promoting any spam messages;
- Impersonating others or providing any false information.
Nordeco reserves the right to terminate any account at its discretion. In such a case, we will email you regarding the termination of your account.
Intellectual Property
All software and content of Nordeco (defined as, or including any text, audio or music, videos, images, photographs, and graphics) are intellectual property works of Nordeco and are protected by intellectual property, copyright laws, and international treaty provisions. This website is for personal and non-commercial use only. Content can only be used for non-personal and/or non-commercial purposes with explicit authorization from Nordeco and/or its third-party licensors. Content of this website cannot be published, copied, distributed, sold, or licensed without prior consent or authorization from Nordeco. Any unauthorized action may result in civil consequences or criminal penalties. Nordeco reserves the right to revoke or modify any service without notice. We are not responsible for any inability to use this website for any reason at any time or for any period.
Third-Party Links
This website may contain other websites or resources not managed or prepared by Nordeco. We do not control these websites and resources, therefore we are not responsible for any losses, damages, or claims arising from or related to the use of these websites and resources. Nordeco is not responsible for the content and accuracy of any content outside of this website. Users accessing websites or resources outside of this website do so at their own risk and are subject to the respective terms of use and service of those websites.
Qualifications for Purchases
To shop at Nordeco, you must meet the following conditions:
- Be 18 years of age or older;
- Have a valid credit card or debit card issued by a licensed bank accepted by Nordeco as a payment method, or have a valid PayPal account;
- Ensure that the personal and payment information you provide is valid and correct (including email address, full name, telephone number, billing information, and other information requested by this website).
By ordering goods on this website, you authorize Nordeco to charge your credit/debit card or PayPal account for the amount of the total order. You also explicitly authorize us to use the personal information you provide for appropriate anti-fraud checks, such as credit checks, and to send or obtain information about you from third parties when necessary. Third parties include but are not limited to credit reference agencies or anti-fraud agencies, which may hold information about you. For more information on how we use personal data, please refer to our privacy policy. All orders are subject to warehouse availability and confirmation of the order price. Items in the shopping cart are not reserved and may be purchased by other customers. This website is for personal use only. Customers are not allowed to purchase items from this website for resale or business development purposes.
Product Descriptions
Nordeco will make every effort to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, up-to-date, and error-free. If you feel that the products provided by Nordeco do not match the description, please refer to our return policy.
Prices
The prices displayed on this website are in Hong Kong dollars. Unless there is an obvious error, your order acceptance represents your agreement to pay the price displayed on this website. We strive to ensure that all prices displayed on this website are accurate, but we cannot guarantee that all prices are error-free and reserve the right to correct any errors. If we find any errors in the prices of products you have ordered, we will notify you as soon as possible, and you can choose to confirm or cancel the order. If we cannot contact you, we will treat the order as canceled. If your credit/debit card is not in Hong Kong dollars, the final charge will be calculated in your account currency by your issuing bank based on the applicable exchange rate on the day of processing the transaction.
Payment
We accept payments from customers via Visa, MasterCard, PayPal, and Stripe. By using the above-mentioned credit cards/debit cards and online payment methods, you confirm that you are the holder of the credit card/debit card or PayPal/Stripe account or have been authorized by the holder to use it. If your credit/debit card issuing institution refuses to authorize payment to Nordeco, we will not be responsible for any delays or stoppages in delivery. Our transaction process complies with strict international security standards set by the payment card industry, providing you with a secure and protected shopping experience. If you have registered an account on this website and decide to store credit card information with us, your data will be fully encrypted and used only for processing transactions you initiate, securely stored in our system. Except in cases of our negligence, we are not responsible for any losses you may incur if any third party gains unauthorized access to the information you provided when using our services.
Order Acceptance
When you enter personal information, payment information, and submit an order, we will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not represent acceptance of the order. When we email you to confirm that the goods have been dispatched, it means that your order has been accepted, and the contract between you and Nordeco is completed. Only the goods listed in the confirmation email sent when the goods are dispatched are included in the contract. Nordeco reserves the right to decide not to accept orders for any
reason. Reasons include but are not limited to the following:
- The goods you ordered are out of stock, or they have not met our quality standards, or one or more of the ordered goods have been withdrawn due to delivery restrictions;
- We find errors in price or product descriptions;
- We cannot obtain payment authorization;
- You do not meet the purchasing qualifications listed in the Terms of Service.
If there are any issues with your order, our customer service team will contact you as soon as possible.
Delivery and Pickup
When you place an order online, you will receive an estimated delivery time. The Nordeco team will do its best to complete delivery within the estimated time, but we cannot guarantee that the goods will be delivered to you within the estimated time. Each order from Nordeco is insured during the shipping process until the goods are delivered to you or picked up. When picking up the goods, you need to sign to confirm receipt of the product. After signing, you assume responsibility for the goods. If the recipient or collector is not the original purchaser, you accept the signature confirmation of delivery by the aforementioned person as evidence of delivery and acknowledge that Nordeco has completed your order, while accepting the transfer of responsibility. Nordeco reserves the right to update delivery policies without prior notice. For more information on delivery methods, fees, and shipping details, please refer to the delivery service.
Returns
Nordeco aims to provide you with the best online shopping experience, so we have a free, no-questions-asked return policy. If for any reason you are not completely satisfied with the goods, you can return them and receive a full refund. i) Customers can return the goods within 14 days of receiving them; ii) Returned goods must be in their original condition: unworn/unused, placed in the original brand packaging box and bag undamaged, and all tags and price tags intact. For details on the return process, please refer to the return policy.
Your Rights
These Terms of Service do not affect your rights under the laws of the Hong Kong Special Administrative Region.
Liability
The opinions expressed by designers, companies, or third parties selling products on this website to any media are purely their personal opinions. Nordeco is not responsible for any such opinions, and they do not necessarily reflect the views of our company. Nordeco does not guarantee that the use of this website and services is error-free, nor does it guarantee that this website or servers supporting this website are free from viruses or other harmful components. We recommend that all users of this website ensure they have installed the latest software, including antivirus software. Certain events may occur beyond our reasonable control, such as severe weather. In such cases, Nordeco will do its best to maintain services, but we are not responsible for any failure to meet the Terms of Service.
Indemnification and Waiver
You agree to indemnify and hold us harmless and agree to compensate us for all liabilities, claims, costs, damages, and losses arising from or related to any violation of the Terms of Service by you, including attorney's fees. This includes any actions taken by others who use your account to access this website, whether or not you have taken action or failed to take action in relation to your account.
Complaints
We have a complaint handling procedure to resolve disputes promptly when they arise. If you have any complaints or comments related to orders, please contact our customer service team.
Governing Law and Jurisdiction
These Terms of Service, as well as all our policies and procedures, are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. In case of any disputes or claims related to these Terms of Service, the relevant courts of the Hong Kong Special Administrative Region government shall have exclusive jurisdiction.