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Shipping details

Shipping details

Order processing time

Most products are in stock, and products that are in stock will generally be shipped within two working days.

If the product is not in stock, it generally takes an additional 2-5 working days to process the order. The actual time is determined by the supply of goods and the order sequence.


Hong Kong

Free shipping on all orders except same-day shipping and special requests.

Taiwan and Macau regions

Some products have free shipping, the actual shipping fee will be determined at the time of payment.

The company reserves the right to change overseas shipping costs at any time without notice.

Delivery in Hong Kong

・Free shipping - SF Express

Generally, the delivery address will be reached within two working days. However, it is still affected by the epidemic and may be delayed.

・Same day delivery-GOGOVAN

The order will be delivered via GOGOVAN on the same day. Generally, orders can only be placed before 4 pm on the same day.

See here for details ->

Pick up in store

The pick-up time is usually 2-5 days after placing the order. We will send you a confirmation message after the goods are ready.
Please do not come before receiving the confirmation message to avoid errors.
After negotiation, please go to the location to collect it within the designated time.
Our company does not provide on-site trial or exhibition services, but please don't worry, your order still enjoys a 7-day free return and exchange guarantee for product problems and a 30-day guarantee for defective replacement.

Overseas shipping

Due to the impact of the epidemic, logistics to overseas destinations will be slower and delays may occur.

It usually takes an additional 5 - 7 working days.

In response to the requirements of SF Express, Taiwanese customers need to first conduct real-name authentication on EZWAY APP. After successful authentication, they need to submit their full name and ID card to the company for export registration. For details, please contact customer service.


1. Under normal circumstances, delivery can be made at the scheduled time. However, the actual delivery time is affected by the delivery route, shipment volume on the day, traffic conditions, and special weather conditions. It may be earlier or delayed. Please forgive me.

2. Due to the different attributes of each product, we will arrange an appropriate delivery method for you.

3. If you have special delivery needs, please contact us to provide you with appropriate delivery suggestions.

4. If the recipient refuses to sign for the goods, there is no one to accept the goods, or the recipient cannot be contacted, causing the delivery specialist to return the goods to the company, the customer will be responsible for the relevant delivery costs.

5. Most orders support free shipping, but remote areas are not supported. For the definition of remote areas in Hong Kong, please refer to:

6. Our company is not responsible for any customs duties involved in overseas shipping, which will be borne by the buyer.

7. If the order is detained or all or part of the goods are confiscated due to customs issues such as the buyer's refusal to pay customs duties, incorrect registration information provided, political issues, shipping issues or other factors beyond the company's control, The company is not responsible for any damage to the goods or the absence of goods without delivery documents.