Terms and Conditions

Terms and Conditions

Thank you for visiting the website (the "Website") of NordecoHK International Limited ("Nordeco" or "we"). You may access or use this website or related services (collectively, the "Services") in accordance with the following terms of service and any other regulations mentioned on this website (collectively, the "Terms of Service"). By using the services, such as placing an order on this website, you agree to all terms of service. This Agreement does not recognize any relationship between you and Nordeco (partnership, collaboration, employment or otherwise). This Agreement does not entitle you to become a representative of Nordeco. Nordeco reserves the right to make changes to this website, related policies and agreements, privacy policy and these Terms of Service at any time. You should visit this website regularly to review the above-mentioned policies and agreements, privacy policy, and updates or changes to these Terms of Service.


You need to register an account to use some of the services provided by this website. By registering for an account, you agree to provide personal information that is true, correct, current and complete in all respects. To learn more about how we use your personal data, please see our Privacy Policy. Persons under the age of 18 must inform their parents or guardians of Nordeco's privacy policy before registering to use this website and services. Nordeco reserves the right to only accept orders from persons over the age of 18. By using this website, you agree to be responsible for all activities that occur under your account. You are responsible for keeping your account and password secure. If you feel or suspect that someone has misappropriated or made unauthorized use of your account, please contact us immediately.

Prohibited Matters and Violations

If your account execution includes but is not limited to the following activities, we may take relevant actions against your account:

Use any technology to attempt to conceal the use of multiple accounts or disrupt any of our services in any way;

Messages containing racially and ethnically objectionable material;

Promote or send any spam;

Impersonate another person or provide any false information.

Nordeco reserves the right to terminate any account at its sole discretion. In this case, we will notify you by email of the account termination.

intellectual property

All Nordeco software and content (defined as, or including any text, audio or music, videos, images, photographs and pictures) are the intellectual property of Nordeco and are protected by intellectual property, copyright laws and international treaty provisions. This website is for personal and non-commercial use only. Any use of the Content for any non-personal and/or non-commercial use may only be made if expressly authorized by Nordeco and/or its third-party licensors. No content on this website may be published, copied, published, sold or licensed without Nordeco's consent or authorization. Any unauthorized action may result in civil consequences or criminal penalties. Nordeco reserves the right to withdraw or modify any service without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

Third party links

This website may contain other websites or resources that are not managed or prepared by Nordeco. We have no control over such websites and resources and therefore we are not responsible for any loss, damage or allegation arising out of or in connection with the use of such websites and resources. Nordeco is not responsible for any content outside this website or its accuracy. Users' use of websites or resources other than this website is at their own risk and is subject to the respective terms of use and service of such websites.

Purchase qualifications

To shop at Nordeco, you must meet the following conditions:

Aged 18 or over;

Have a valid credit or debit card accepted by Nordeco as a method of payment and issued by a licensed bank, or have a valid PayPal account;

Ensure that the personal and payment information you provide is valid and correct (including email address, real name, phone number, accounting information and other information required by this website).

By ordering goods on this website, you authorize Nordeco to charge your credit card/debit card or PayPal account for the total amount of your order. You also expressly authorize us to use the personal data you provide to conduct appropriate anti-fraud checks, such as credit checks, and, where necessary, to transmit or obtain information about you to or from third parties. Third parties include, but are not limited to, credit reference agencies or anti-fraud agencies, which may retain the information. For more information about how our company uses personal data, please see our Privacy Policy. All ordered items are subject to warehouse availability and order price confirmation. Items in the shopping basket are not reserved and may be purchased by other customers. This website is for personal use only. Customers may not purchase products from this website for resale or business development purposes.

Product Description

Nordeco will endeavor to ensure that the content and product descriptions on this website are accurate and complete. However, we do not guarantee that the content and product descriptions are accurate, complete, current and error-free. If you feel that a product offered by Nordeco is not as described, please refer to our Returns Policy.


Prices stated on this website are in Hong Kong dollars. Unless there is an obvious error, acceptance of your order constitutes your agreement to pay the price displayed on this website. We endeavor to ensure that all prices displayed on this website are accurate, but we cannot guarantee that all prices are correct and reserve the right to correct any errors. If we discover an error in the price of any product you have ordered, we will notify you as soon as possible, at which time you will have the option to reconfirm or cancel your order. If we are unable to contact you, we will treat the order as a cancellation. If your credit/debit card is not a Hong Kong dollar account, the final charge will be calculated in the currency of your account by your card-issuing bank based on its applicable exchange rate on the day the transaction is processed.


We accept payment by Visa, MasterCard, PayPal and Stripe. If you use the above credit card/debit card and online payment method, you confirm that you are the holder of the credit card/debit card or PayPal/Stripe account, or are authorized by the holder to use it. We will not be responsible for any delays or stops in delivery if your credit/debit card issuer refuses to authorize payment to Nordeco. Our transaction process complies with the strict international security standards set by the payment card industry, allowing you to experience a safe and secure shopping experience. If you have registered an account on this website and decide to store your credit card information with us, your information will be fully encrypted, only used to process the transaction you want to make, and stored securely in our system. In the absence of negligence on our part, we are not responsible for any losses you may suffer if any third party obtains unauthorized access to the information you provide when using our services.

accept order

When you enter your personal information, payment information and submit your order, we will send you an email to confirm receipt of your order. This email only confirms receipt of the order and does not constitute acceptance of the order. When we send you an email to confirm that the goods have been shipped, it means that your order has been accepted and your contract with Nordeco has been completed. Only the items listed in the confirmation email sent at the time of shipment are included in the contract. Nordeco reserves the right not to accept an order for any reason at its sole discretion. The reasons include but are not limited to one of the following:

The items you ordered are out of stock or have been withdrawn because they fail to meet our quality standards or because delivery restrictions apply to one or all of the items ordered;

We discover an error in price or product description;

our failure to obtain payment authorization;

You do not meet the purchasing qualifications set out in the Terms of Service.

If there are any issues with your order, our customer service team will contact you as soon as possible.

Delivery and pickup

When you place an order online, you will receive a reminder of the expected delivery time. The Nordeco team will try its best to complete the delivery within the estimated time, but cannot guarantee that the goods will be delivered to you within the estimated time. Nordeco insures every order during shipping until the item is delivered to you or picked up. When picking up the goods, you will need to sign a product receipt confirmation. After signing, you begin to take responsibility for the goods. If the consignee or pick-up person is not the original purchaser, it means that you accept the signature of the above-mentioned person as proof of delivery and that Nordeco has completed your order and accepts the transfer of related responsibilities. Nordeco reserves the right to update the shipping policy at its sole discretion and without prior notice. For more information on delivery methods, fees and delivery information, please refer to Delivery Services.

return the goods

Nordeco wants to provide you with the best online shopping experience, so we have a free, no-questions-asked return policy. If for any reason you are not 100% satisfied with the item, you may return the item for a full refund. i) Customers can return the goods within 14 days after receiving the goods; ii) The returned goods must be in their original condition: that is, unworn/used, in undamaged original brand boxes and bags, and all labels and price tags perfect. For details on return and exchange procedures, please refer to the Return Policy.

Your rights

These Terms of Service are not intended to affect your rights under the laws of the Hong Kong Special Administrative Region.


The opinions expressed in any media by designers, companies or third parties whose products are sold on this website and their affiliates are purely their own opinions. Nordeco is not responsible for any such views and such views do not necessarily reflect the views of the Company. Nordeco does not warrant that use of the Site and Services will be error-free or that the Site or the servers that support the Site are free of viruses or other harmful components. We recommend that all users of this website ensure that they have the latest software installed, including anti-virus software. Certain events may occur beyond the Company's reasonable supervision, such as severe weather. In such circumstances, Nordeco will endeavor to maintain the Service but will not be responsible for any failure to meet these Terms of Service.

Indemnity and Waiver

You agree to hold us harmless and, at our request, fully indemnify us, Nordeco, from all liabilities, claims, expenses, damages and losses, including attorneys' fees, resulting from any violation of the Terms of Service by you. This includes any other person's use of the Site under your account as a result of your actions or inaction. If you violate the Terms of Service and we do not take any action against your behavior, it does not mean that the Company has given up the exercise of our rights and solutions in other cases of violation of the Terms of Service.


We have a complaints handling procedure in place to resolve disputes immediately if they arise. If you have any complaints or comments about your order, please contact our customer service team.

Governing Laws and Jurisdictions

These Terms of Service, and all of our policies and procedures, shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. If there are any disputes or claims related to these Terms of Service, the relevant courts of the Hong Kong SAR Government will have independent judicial jurisdiction.